Privacy Policy

1. Introduction
Foshan Kailun Technology Co., Ltd. (trading as AMBER MEDICAL), located at 4th Floor, South China Electric Light Source & Lighting City, North Lake 3rd Road, Luocun, Shishan, Nanhai District, Foshan, Guangdong, China, operates this website https://www.ambermedical.cn.

This Privacy Policy informs you of our policies regarding the collection, use, storage and disclosure of personal information we receive from users who visit our website, send inquiries, request quotations or place orders via our Woo‑Commerce store.
We respect your privacy and comply with applicable data‑protection regulations including GDPR for visitors from the European Union.

2. Personal Information We Collect
We may collect the following personal data when you contact us, submit contact‑form enquiries or register an account:
‑ Full name
‑ Company name
‑ Email address
‑ Phone / WhatsApp number
‑ Country, delivery and billing address
‑ Messages, quotation requirements and product‑related content you send us
‑ Website browsing data via cookies and analytics tools.

We do NOT collect sensitive personal data such as health information, identity‑card numbers.

3. How We Use Your Information
Your personal data will only be used for the following business‑related purposes:
‑ Reply to your product inquiries, send quotations, technical documentation and product specifications
‑ Process, confirm and deliver your orders
‑ Provide you with after‑sales support, warranty service and technical assistance
‑ Send newsletter updates (only if you opt‑in and give your explicit consent)
‑ Improve our website performance, product range and customer service
‑ Prevent fraud and secure our online store.

We will never sell, rent or share your personal information to third‑party marketers.

4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies are small text‑files saved on your device. You can disable cookies at any time within your web‑browser settings.

5. Data Sharing & Third‑Parties
We may pass your necessary shipping information to trusted logistics providers, payment processors strictly for order fulfilment.
All third‑party service providers are obligated to keep your data confidential.

6. Data Storage
Your data will be stored securely on our web‑hosting server (Hostinger).
We keep your business‑related contact data for as long as needed to complete our business cooperation and meet legal record‑keeping requirements.

7. Your Rights (For EU / EEA Visitors‑ GDPR Rights)
If you are located in the European Union, you hold the right to:
‑ Access a copy of your personal data we hold
‑ Request correction of inaccurate personal data
‑ Request deletion / erasure of your personal information
‑ Withdraw consent for email marketing at any time
‑ Lodge a complaint to your local data‑protection authority.
All data‑related requests can be sent to: sales@ambermedical.cn

8. Website Security
We take reasonable technical measures to protect your personal information against unauthorised access, loss or leakage. However, no internet‑based data transmission can be guaranteed to be 100 % secure.

9. Updates to This Privacy Policy
AMBER MEDICAL reserves the right to revise this privacy policy. Any changes will be published on this page. Continued website use after changes means acceptance of the updated policy.

10. Contact Us
Should you have any questions about this Privacy Policy, please contact:
Email: sales@ambermedical.cn
Company: Foshan Kailun Technology Co., Ltd.
Address: 4th Floor, South China Electric Light Source & Lighting City, North Lake 3rd Road, Luocun, Shishan Town, Nanhai District, Foshan, Guangdong Province, China